Testimonials – Customer Reviews

I highly recommend this company for any playground needs! They were quick, friendly and excellent all the way around. – Andrea Carnahan

AMAZING service and craftsmanship! Everything and everyone was great from the office staff to the builders. The entire process was efficient, and we couldn’t be more pleased with our product. We love it and so do our kids! I would definitely recommend without hesitation to anyone looking for a special playground! -Lexi O’Neal

We had a large Backyard Fun Factory Playset installed in June of this year and I am delighted with it. I have 9 grandchildren, ages 2-8, and they have endless hours of fun with it. In addition to the playset, we had them install some Pogosticks, Tire Swings, and large Disk swing on our 4 Live Oak trees so our grandchildren could have fun in the shade, even in 100 degrees Texas heat. The installers were very efficient and helpful and super supportive. They have come back twice to fix things, without any questions asked!!! I highly recommend this company for guaranteed backyard fun. They are full of great ideas and their products are high quality!

WOW!! We are all just over the moon with our new playset/treehouse. We went out to Justin to take a look at what they did and talked with the staff. They came out to our house, measured our space (kind of a difficult space) and brainstormed with us on our must haves and other options that could be included. They sent the sweetest letter to our kids from Santa to let them know that Santa had delivered all the pieces to them and that they would install it soon. It is AMAZING!! The install team worked non stop to get it done. There were a couple times they brought me out to brainstorm option on what would work best. They NEVER skimped on doing what was best, even though it meant extra time. I cannot recommend them highly enough from start to finish!! Please go to Backyard Fun Factory for your next playset/treehouse, you will not be disappointed!!!

Jay C.

We called Backyard Fun Factory to move our playset for us after a move. Though it was not one we bought from them, they were able to easily accommodate our needs. They were super fast with their response to my request, and had wonderful customer service. They were able to get someone out quickly, which really helped us out as well! The gentleman that did the move was knowledgeable and efficient, breaking down and moving the playset to our new house. When he reassembled it, he took great care to ensure that it was level and safe for my kids. The price for the move was even great! Wonderful experience! – Deena B.

Backyard Fun Factory was perfect in helping us pick the right size and type playground we needed for our grandkids. -Nancy H.

Thank you @backyard.fun.factory for our new Fort Ladouceur my kids are in heaven!!  All my friends need to bring your children over for play time!!!  – Mrs. Ladouceur

Experience was great and our kids love their set. Thanks again.

-Shane Clark

We’ve had our play set for over 2 years and are extremely pleased with it. Our daughter loves the swing and can spend hours on it. The personalized name plate adds an extra special touch.

-Priya Lowry

This company is above the rest! We looked around and did our research in finding a company/person to build our children’s play set and decided on Backyard Fun Factory. We are so glad we did. This company is friendly, honest, and great quality! Our children love the new playset! -Shane C.

This company is the best to work with!!!! Not only are they very customer focused, their swing sets are the best! If there are any issues, they immediately come out and help- we continue to purchase new accessories through them and the kids love it. Thanks again Backyard Fun Factory!!

-Amanda S.

I bought one of their units 10 years ago with a fort and a slide and rock climbing and swings and gliders. My four grandkids have loved it for ten years but now have grown up and no longer play on it. I’ve had Backyard Fun Factory refurbish it twice and it looked as good as new. My neighbor knew a family who would love it and use it for many more years. They have two little girls who were thrilled to get it. It took four men to gently disassemble it and move it in large pieces. I got the nicest thank u note from this lovely young family that they will use it and love it for many more years. How heartwarming to me that we were able to carry on this great playset. What a great company that makes quality products that stand the test of time.

Sharon Fitzpatrick

Loved our experience with Backyard Fun Factory. They were very responsive to my inquiry and it was easy to set up a home visit and to get exactly what I wanted. They did a great job and the play set is beautiful and perfect for my 4 grandsons. I highly recommend this company!

Chrisann Goad

Backyard Fun Factory built an awesome playset at our home. They are easy to work with and we had no hassles or complaints. Most of my dealings were with Julie by email and she was very helpful. We are a couple of hours away but they were here when they said would be and everything was completed as requested. This is an excellent company to work with.

Theresa T.

Julie was fantastic & had lots of patience helping me plan the best swing set for my family. Jarrod & Troy installed the playset and did a spectacular job. I can’t get my kids to come inside now. They were all very kind and friendly. Thanks for a fabulous swing set that my kids and the whole neighborhood will enjoy!!

Catherine Ryan

Wonderful company. Excellent work, great staff and very good customer service. The quality of their work is second to none, but most importantly the involvement of their people and they interest in one’s particular project is outstanding. I highly recommend working with this company.

The people at Backyard Fun Factory know exactly how to help you with any structure you’d like to build. They helped me plan the exact play set that would be perfect and safe for our now 2 year old grand daughter but to keep her “interested” as she grows. The guys that built the set did a great job and worked without stopping except for a short 10 minute lunch. They took care to make sure everything was level and safe. Our yard is a funky steep grade and they made it perfect. I would recommend them to everyone who wants a top of the line play space at a reasonable price.       

-V.W.     

Backyard Fun Factory built us our dream custom swing set with a tree-fort and bridge to a two-story playhouse for our backyard. Jarrod listened to our ideas and came up with fantastic input to make it fit our backyard and family perfectly. Our grandkids love to come play at Mimi and Poppo’s Shack! We enthusiastically recommend this company.
Valerie and Jim

I rarely write reviews. Their crew was awesome and they did a fantastic job. We are very pleased with the materials and the overall workmanship of the whole tree-house, deck on the second tree and all the accessories like the trackline, monkey bars and fireman pole. Kids are having a blast. Troy and his buddy were very receptive to feedback and accommodated minor tweaks. – Rajeev N.

We bought our kids a play set from Backyard Fun Factory in 2005. After many years and countless hours of fun, we have moved and, as promised over 13 years ago, Backyard Fun Factory was there to move the play set for us. The quality and durability of the product is amazing. This is definitely a purchase that my wife and I do not regret. – Alan P.

“One of a kind company and product. If you want a play set for LIFE, purchase from Backyard Fun…”

Ashley Panfil

Your crew was awesome and they did a fantastic job. We are very pleased with the materials and the overall workmanship of the whole tree-house and all the accessories. Kids are having a blast.

Thanks

Rajeev

“Backyard Fun Factory built us our dream custom swing set with a tree-fort and bridge to a two-story…” James Trousdale

If I could give more than five stars I would!  Backyard Fun Factory built a treehouse/playset at our home, and a large deck at the base of the tree.  The playset looks amazing and my kids absolutely LOVE everything (including the big kids, a.k.a. the adults)!  Trish, Jared and Crew have been easy to work with, and quick to respond to any questions.  We highly recommend working with Backyard Fun Factory!!!!@! A+++

-Jessica Hudes

I loved working with Backyard Fun Factory. They responded to my message quickly, were extremely helpful and the whole process from start to finish was about 2 weeks. I love the play set. It looks great in my backyard and my grandsons love it!
-Chrisann Goad

We bought a playset for our daughter’s 2nd birthday; she is now 5 and the playset is still going strong.  The construction is excellent.  Kids can climb, swing, hang, and slide all over this sturdy piece.  It has the ability to be customized for children of all ages.  Backyard Fun Factory is easy to work with and we highly recommend them! 

-Miss Kara

We love our swing set!!! They did an excellent job filling out order quickly and getting it all set up!
Morgan Shimanek

Fantastic customer service, professional and clean installation. Very good quality, the kids love it!
C.S.

Love our playhouse / wooden swing set. Backyard fun factory helped us design something we could use for several decades to come. Design, Installation, and follow up and have all been excellent. Materials used all seem to be of very good quality. We really love the fact this playhouse has something for kids of all ages, and my wife and I can swing on the day bed. Plus if we ever need to move it, they can do it. Top notch company, great service, and a great product.
Jason Ray

The quality is exceptional. Superior to all the other play set/tree houses we compared. The staff was extremely responsive. The tree house they built us is very sturdy and will last for a very long time. Our kids have been wearing themselves out on it from dawn till dusk!

Holly