Effective Date: April 16, 2025
By opting in to our SMS Services, you consent to receive marketing and non-marketing text messages from us, which may include:
– Promotional offers
– Cart reminders
– Event updates
– Order and appointment confirmations
– Special announcements
Message frequency may vary. Message and data rates may apply, depending on your mobile carrier plan.
When you provide your mobile number and opt in, you give express consent to receive messages from us via automated or non-automated systems. Your consent is not a condition of purchase. You can cancel at any time by replying with one of the opt-out commands listed in Section 7.
To use our SMS Services, you must:
– Be at least 18 years of age
– Be a resident of the United States
– Own or control the mobile device and number used to opt in
We do not knowingly collect or solicit information from individuals under 18.
Backyard Fun Factory does not charge a fee for using the SMS Services, but message and data rates may apply depending on your mobile phone service provider. Check with your wireless carrier for details on your plan and charges.
For help or support related to SMS messages, reply HELP to any text you receive from us. You can also contact us by email at:
📧 Email: jones@backyardfunfactory.com
You can opt out of our SMS Services at any time by replying with any of the following keywords:
STOP, QUIT, CANCEL, OPT-OUT, or UNSUBSCRIBE.
Once you opt out, you will no longer receive messages unless you re-enroll by texting START or opting in again via our website or customer service.
Please allow a short processing period after your opt-out request during which you may still receive messages.
This section explains how we collect, use, and disclose your personal information through the SMS Services. This Privacy Policy is limited strictly to our SMS Services and does not govern data collected through other services, websites, or marketing channels. For those, please refer to the applicable privacy policy.
We may collect the following personal information:
– First and last name
– Mobile phone number
– Address
– Email address
– Job title
– Birthday
We may also collect data on how you interact with links in our SMS messages using cookies or similar tracking technologies on associated websites.
We use your personal information to:
– Deliver the SMS Services
– Market and promote our products and services
– Send abandoned cart reminders
– Personalize your experience
– Respond to support requests or inquiries
We may also use your information to enhance our customer experience and improve our messaging practices.
We may share your information with trusted third-party service providers to help us deliver the SMS Services. However, we do not sell or share your text message opt-in consents or mobile numbers with third parties except with vendors and platforms like Constant Contact for the sole purpose of providing these services.
Please refer to Constant Contact’s Customer Data Notice for details on how they handle your information.
We may also disclose your personal information:
– To comply with legal obligations
– In response to lawful requests such as subpoenas
– To protect our rights and property
– In the event of a merger, acquisition, or sale
We take reasonable steps to protect your personal information. However, no method of transmission over the Internet or mobile network is 100% secure. By using the SMS Services, you acknowledge and accept this risk.
We may update these SMS Terms of Service and Privacy Policy at any time to reflect changes to our practices, legal requirements, or business needs. We encourage you to review this document periodically. Continued use of the SMS Services after changes are posted constitutes your acceptance of those changes.
If you have questions about these Terms of Service or our Privacy Policy, please contact us:
📧 Email: jones@backyardfunfactory.com